How to have difficult conversations at work

Conversations about race, gender and social issues can be challenging, especially knowing what to say and when and how to say it. When thinking about inequalities at work, many avoid conversations out of fear of being misunderstood or judged for expressing vulnerability at work. 

The hesitation is understandable, but when not addressed, the lack of coverage can lead to some serious repercussions. Studies show that a ‘lack of open communication at work (and the absence of support from employers and managers to facilitate honest dialogue) can lead to a toxic culture and increased desire to find a new workplace’. However, when these discussions are present, organisations and employees see the benefit. A study conducted by the New York Center for Talent Innovation found that professionals who felt comfortable discussing race relations at work also felt freer to express their views and opinions, were more welcomed and included on their team and that their ideas were heard and recognised. Additionally the majority of participants’ responses suggested talking about race “made them view the company in a more positive way”.

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People illustrations by Storyset

Got a Question?


You start with the foundation training which consists of one 30 minute video, followed by 6 bite size videos. You can then do the intermediate training which is made up of 18 bite size videos. Finally, you can do the advanced training which is made up of 8 longer videos.

You can access each module from the homepage via the buttons that say foundation, intermediate and advanced.

No. All our modules are self paced so you can take as long as you like. 

You need to complete each training module and submit your google worksheet which can be found on the individual module page. Once submitted, our team will review your worksheet and issue out a certificate if you have passed. If you have passed, you will receive a graduation pack which contains a certificate, social imagery so you can show off to your colleagues and connections on LinkedIn plus some other goodies.


You can submit your Google form worksheet via the module page.

No. Only the worksheet is reviewed and marked. 

You can use the cheat sheet to get a better understanding of the different types of biases people face in the workplace, but also IRL.

We will share an overview of how many people have enrolled and completed the course, but we will never share private information such as names, titles or email addresses.

Yes! Each module has its own worksheet which is a Google form. 

We will send you detailed instructions along with suggested social copy and imagery which can be used on LinkedIn and Instagram. This will be sent to you in an email from our team once you have passed the foundation module.

If you fail, you will have the option of submitting your worksheet again until all the answers are correct. Don’t worry, you can take the course again for free and resubmit your worksheets.


Please email and a member of the team will get back to you within 72 hours.