Strategies for discussing bias

“…the binary mindset often positions good intentions and biased behaviour as mutually exclusive. However, it’s possible to act with good intentions and still perpetuate systemic bias.”

Unconscious, or implicit, biases are the attitudes, preferences, and assumptions that any person holds toward another individual or group of people. These beliefs—centered around a wide range of characteristics, from race, ethnicity, and gender to religion, speaking accent, physical appearance, and physical abilities—are formed from birth, outside of a person’s awareness. However, they play a role in perceptions of and interactions with others. 

Over the past few years, many conversations have been had around bias. Bias in the workplace, bias in the home, bias towards women, towards men – the topic has made its way to a number of conference room tables, kitchen tables, and dimly light bar booths. The positive outcome of this is that the topic is being discussed. The negative outcome is that for some, the conversation tends to end with an over aching tension in the air – as people feel uncomfortable and targeted. 

Here as Hustle Crew HQ, we love getting down to the nitty-gritty – and so have compiled a list of tips on how to discuss bias – without the room turning sour. 

Set the Right Tone.

If you are leading the conversation, setting the tone is one of the most important things you can do before discussing a topic that some find uncomfortable. This can be apparent for the workplace and at home. Unfortunately, for some people – discussing bias can lead to finger-pointing or rifts within the team. To avoid this, try and create an open safe space where you are having a discussion, not a debate or argument.

Allow yourself and your team to be learners.

As we get older, many of us fall into a fixed mindset where we don’t enjoy being challenged. The issue here is that we then stop learning. Allow yourself and your team to make mistakes initially, even expect them! No one is going to get it right the first time, but don’t let that deter you. 

Be uncomfortable.

This is how we learn. This is how we grow. Even if the conversation starts to get uncomfortable, stick with it. We are constantly absorbing information even after the conversation has ended, so don’t back out if you start to feel the heat.

Got a Question?


You start with the foundation training which consists of one 30 minute video, followed by 6 bite size videos. You can then do the intermediate training which is made up of 18 bite size videos. Finally, you can do the advanced training which is made up of 8 longer videos.

You can access each module from the homepage via the buttons that say foundation, intermediate and advanced.

No. All our modules are self paced so you can take as long as you like. 

You need to complete each training module and submit your google worksheet which can be found on the individual module page. Once submitted, our team will review your worksheet and issue out a certificate if you have passed. If you have passed, you will receive a graduation pack which contains a certificate, social imagery so you can show off to your colleagues and connections on LinkedIn plus some other goodies.


You can submit your Google form worksheet via the module page.

No. Only the worksheet is reviewed and marked. 

You can use the cheat sheet to get a better understanding of the different types of biases people face in the workplace, but also IRL.

We will share an overview of how many people have enrolled and completed the course, but we will never share private information such as names, titles or email addresses.

Yes! Each module has its own worksheet which is a Google form. 

We will send you detailed instructions along with suggested social copy and imagery which can be used on LinkedIn and Instagram. This will be sent to you in an email from our team once you have passed the foundation module.

If you fail, you will have the option of submitting your worksheet again until all the answers are correct. Don’t worry, you can take the course again for free and resubmit your worksheets.


Please email and a member of the team will get back to you within 72 hours.